Shop info / Worldwide shipping

How to buy a piece of jewelry?

Our jewelry is for sale in our atelier – store in Wijnjewoude, The Netherlands, or you can buy it online and we deliver the goods at your doorstep.

The big black button below the description of the jewelry, tells you that particular piece of jewelry is in stock.

Click the big button to indicate you want to buy this piece of jewelry. After we receive your notice of purchase,
we will send you a digital invoice with details for payment.

As soon as we receive your payment we will send your package on its way. Each piece of jewelry is packaged for you in a beautiful jewelry gift box.

If you have a question or a wish you can also use the big black button. We will be happy to give you assistance or advise you on things like sizes.

Payment options

In our atelier we have a (smart) pin device. If you decide to buy the jewelry online, you can choose from the following payment options:
PayPal or by an advanced bank transfer.

Return Policy

If you’re not satisfied with your purchase, you can return it. No problem. Undamaged and unworn jewelry can be returned within 14 days of
receipt without any reason or obligation.The cost of the return package by registered mail (with insured conveyance) is for your own account.
Once we receive your jewelry, we will refund your money.

It is not possible to exchange jewelry, which is created specifically for the customer. This includes jewelry that is changed on request or is
specially tailor-made.

Shipping

We ship worldwide.

Each item is securely wrapped to ensure safety during transit. In Europe shipment is via courier service, outside Europe we use Dutch
Priority Mail, registered and insured, requiring a signature upon receipt. We always ship registered, with no exception, as it is our, and your,
only insurance that you get your package.

Orders are shipped within 2 days of payment. In the Netherlands, you will receive the package within 2 (working) days.
Within Europe shipping usually takes between 2 and 10 working days, depending on the country. Outside Europe it could be as early as
4 days up to 14 working days (and longer, during the holiday season).

As soon as we ship your package you will receive a TrackTrace number via your via e-mail adres, so you can follow your package and see
when it arrives.

For those countries where applicable, the customer is responsible for any import charges.

Shipping rates

In the Netherlands we ship by courier service. Registered and insured, requiring a signature upon receipt   € 12,-

In Europe we ship by courier service. Registered and insured, requiring a signature upon receipt  € 20,-

Outside Europe we ship via Dutch Priority Mail. Registered and insured, requiring a signature upon receipt  € 35,-

 

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