Shop info / Worldwide shipping

How to buy a piece of jewelry?

All our jewelry is for sale in our atelier. Or buy it online, we offer the service of delivering the jewelry at your doorstep.
You will find all information about bying online below.

A big orange button next to a piece of jewelry tells you that particular piece of jewelry is in stock.

Click the big orange button to indicate you want to buy this piece of jewelry. After we receive your notice of purchase,
we will send you a digital invoice with details for payment.

If you have a question or a wish you can also use the big orange button. We will be happy to give you assistance or advise you on
things like sizes.

Payment options

In our studio we have a (smart) pin device. If you decide to buy the jewelry online, you can choose from the following payment options:
PayPal or by an advanced bank transfer.

Each piece of jewelry is packaged for you in a beautiful jewelry gift box.

Return Policy

What if I don’t like my piece of jewelry? May I return it? Yes, you may. If for some reason you are not completely satisfied with the jewelry
you can return it within 14 days. No problem, you just get your money back. The cost of the return package by registered mail
(with insured conveyance) is for your own account. Once we receive the unwanted jewelry, we will refund your money.

It is not possible to exchange jewelry, which is created specifically for the customer. This includes jewelry that is changed on request or is
specially tailor-made.

Shipping

We ship worldwide.

Each item is securely wrapped to ensure safety during transit. In Europe shipment is via courier service, outside Europe we use Dutch
Priority Mail, registered and insured, requiring a signature upon receipt. Which could mean a trip to your post office should the package
arrive when you are out (check for a slip in your mailbox notifying you that the package has arrived).
We always ship registered, with no exception, as it is our, and your, only insurance that you get your package.

Orders are shipped within three days of payment. In the Netherlands, you will receive the package within 4 days.
Within Europe shipping usually takes between two and ten working days, depending on the country. Outside Europe it could be as early as
four days up to 14 working days (and longer, during the holiday season).

As soon as we ship your package you will receive a TrackTrace number via your via e-mail adres, so you can follow your package and see
when it arrives.

For those countries where applicable, the customer is responsible for any import charges.

Shipping rates

In the Netherlands we ship by courier service. Registered and insured, requiring a signature upon receipt   € 12,-

In Europe we ship by courier service. Registered and insured, requiring a signature upon receipt  € 20,-

Outside Europe we ship via Dutch Priority Mail. Registered and insured, requiring a signature upon receipt  € 30,-

 

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